Find a Certified Restaurant Coach™
In the wild heart of the restaurant jungle, where chaos is king and only the relentless survive, they emerge as the disruptors, the rebels, the champions of a new order. They are the Certified Restaurant Coaches™️, wielding the TRC Method™️ with the finesse of seasoned warriors, inspired by The Restaurant Coach™️ himself, Donald Burns—6X Amazon Best Selling Author of the "Your Restaurant Sucks" Trilogy and "Savage Restaurant Success."
They Believe in the raw power of metamorphosis—not the gentle kind, but the kind that shakes the foundations of what you thought possible. Armed with the TRC Method™️, they cut through the noise, the despair, and the mediocrity that suffocates the industry, guiding those brave enough towards a renaissance of restaurant success.
They Understand the grind, the relentless push, the battle scars earned behind the lines. They’ve been there, in the heat of the kitchen, the chaos of the service, the silence of the aftermath. These scars? They’re their war paint, their stories, a testament to their journey from the trenches to the peaks.
They Commit not just to preach the gospel of the TRC Method™️ but to live it, breathe it, and ignite it in the hearts of every restaurant owner who’s ever dared to dream but been shackled by fear. They are not mere consultants; they are revolutionaries, the voice of courage in a sea of doubt.
They Vow to tear down the pillars of the old guard, to challenge the tales of sacrifice at the altar of success that have haunted restaurateurs for too long. They're here to show that the path to triumph doesn’t require the sacrifice of your soul.
They Empower those in the grind to command their destiny, to build empires that don’t just survive but thrive, that don’t just exist but dominate. With the TRC Method™️, they unlock the doors to prosperity, balance, and a savage success that’s almost criminal.
They Advocate for an insurrection against the status quo, a rebellion where the business serves the owner, not the other way around. Inspired by "Savage Restaurant Success," they’re not just changing games; they’re flipping tables, setting the old ways ablaze with a vision fierce and unyielding.
They Invite you to join this crusade, to not only rewrite the story of your restaurant but to join forces in a movement that's reshaping the industry's very soul. Together, as Certified Restaurant Coaches™️, they are the storm on the horizon, the howl in the night, the architects of a future unbound by tradition.
They Are the vanguard, the flame carriers in the shadow, the renegades crafting legacies where every restaurant owner commands their realm with power, freedom, and savage success. This is their manifesto, their battle cry, their unbreakable vow.
Rise with them, and let's forge a new legacy in the restaurant world, where success doesn’t suck, it dominates.
Meet our Certified Restaurant Coaches™
Donald Burns, The Restaurant Coach™ and creator of TRC Method™
Donald Burns, The Restaurant Coach™, a no-nonsense industry powerhouse. With over four decades of restaurant industry experience he is renowned as one of the “Definitive Restaurant Experts to Follow” and a key figure among the “23 Inspiring Hospitality Experts to Follow on X,” he’s your blunt instrument for taking restaurants from mediocrity to magnificence.
As a former USAF Pararescueman and an Executive Chef with Wolfgang Puck, he’s not here to serve just good advice; he’s the kick in the ass you need to supercharge your restaurant and life.
With credentials like Certified Warrior Trainer, Executive Coach, NLP Practitioner, and the Amazon Best-Selling author of the Your Restaurant Sucks Trilogy and Savage Restaurant Success. Donald Burns is the secret weapon used by over 2900 independent restaurants around the globe to make more while working less IN their business.
Contact: [email protected]
Adam Barringer, Tactical Restaurant Consulting
Adam is an accomplished entrepreneur, leader, and triathlete. He earned his Bachelor of Science in Business Administration in Marketing from the University of Central Florida. Continuing his educational journey, Adam obtained a Masters in Entrepreneurial Ventures and a PhD in Leadership from Capella University.
With a solid foundation in education, Adam dedicated the early part of his career working for Outback Steakhouse and Bonefish Grill. In 2006, he took a bold step and founded SoNapa Grille, an upscale casual restaurant that specializes in serving wine from Sonoma County and Napa Valley complemented with a chef inspired Northern California cuisine. SoNapa Grille has since grown to three locations on the east coast of Florida supported by a team of 150 employees.
Beyond the business realm, Adam served as the Mayor of New Smyrna Beach from 2009 to 2014, actively engaging in local & state politics to contribute positively to his community.
In addition to his professional and political achievements, Adam is a passionate triathlete. Having participated in over 30 triathlons, including Ironman and Ultra distance races, he exemplifies determination and commitment in both his personal and professional pursuits.
Contact: [email protected]
Marcus Osterhout, Restaurant 911
Meet Marcus, a veteran in Operations Management and a badass restaurant consultant rocking a career that's seen over two decades. Known for starting his own coastal steakhouse called One Eleven Coastal and extensive experience in places like Claim Jumper Restaurants, Nick’s, Diedrich Coffee, and Starbucks. Marcus is a true expert in the field and now armed with the TRC MethodTM, he offers the most bulletproof framework in the industry.
Beyond the kitchen, Marcus isn't just about food and beverage; he has been a pastor since 2000, general construction, and has had successes and failures in entrepreneurship, proving he's not just a one-trick pony. When it’s game time, there's no room for "maybe", it's all about commitment—a commitment to kicking ass, running operations like a well-oiled machine, and keeping customers hooked for life.
With a history of transforming struggling restaurants into thriving hotspots, Marcus isn't just a consultant; he's your coach and is focused on accelerating your restaurant's potential. Marcus brings practical expertise to the table. Beyond work, you will find him enjoying family time and he's been a surfer for 30 years, so you know where he might be.
Contract: [email protected]
Angela M. Hepler, The Restaurant Profit Coach
Angela is a TRC Certified Restaurant Coach™ with extensive experience as an independent restaurant owner. She has been heralded as a trailblazer, often at the lead of her peers, creating concepts that start new trends in her market. She has 25 years of restaurant ownership in the demanding Chicago market, making her a perfect choice for your coaching needs. She is empathetic and aware of all the walls you may be hitting.
More importantly, she is determined and courageous in her approach and will be your trusted compass! Angela earned the title “Queen of Randolph Street” from Phil Vettel, an acclaimed Chicago Tribune food critic, and operated several Bib Gourmand recognized establishments. She is widely known for her ability to fuse culturally diverse food with the modern American palate to create hip, upscale-casual concepts with hospitality-driven teams. S
he made her mark in Chicago’s West Loop, owning and operating nearly a dozen acclaimed restaurant concepts on what is considered Chicago’s restaurant row. Randolph Street. Her restaurants include the widely celebrated Sushi Wabi, Decero Taqueria, HELLOTACOS!, The Front Room, The Backdoor Saloon, Grange Hall Burger Bar, Veerasway Fresh Indian, sushiDOKKU, and Booze Box, amongst others.
Angela also built and now operates White Horse Farm Catering, the premier catering company in Southwest Michigan, where she blends her culinary finesse with her ancestral farming roots. Additionally, she is a mentor and mother, balancing her professional endeavors with homeschooling her children.
Thus, she embodies the essence of a modern, multifaceted entrepreneur. Angela understands what it takes to juggle your restaurant with everyday life and provides the frameworks to succeed.
You must know that you have no problem in your restaurant business and life that she has not seen or experienced herself, making her the perfect choice to get you from where you are now to where you want to be! Trust Angela as your TRC Certified Restaurant Coach™ to be your compass through the TRC Method™
Contact: [email protected]
Alí A. Quero, 4X Restaurant Coaching
Born in Venezuela, Alí A. Quero attended college there, earning an honors degree in economics from the country's top-ranked university. In 2012, he came to the US to further his education and settled in Providence, RI. In need of a job to support his studies, he found work as a busboy at Los Andes, a local restaurant. It was here that he fell in love with the hospitality industry and quickly climbed the ranks to become the General Manager, a position he held for four years.
During his tenure, Los Andes expanded fourfold and became the #1 restaurant on Yelp and TripAdvisor in RI and even made it to Yelp's Top 100 Places to Eat in the US.
Simultaneously, Alí earned an MBA with a Hospitality Concentration from Johnson and Wales University and became a Certified Sommelier. His passion for service led him to join the Rhode Island Army National Guard, where he serves as an intelligence officer.
As an Army officer, Alí was ready for a new challenge and partnered with Florida-based restaurant group Divino Corp to successfully open and operate two locations of Ceviches by Divino, an upscale-casual Peruvian gastro bar.
In 2024, he became a TRC Certified Restaurant Coach™. He founded 4X Restaurant Coaching™ to leverage his unique combination of experience, education, and skills to aid fellow restaurant owners in building their brands, strengthening their teams, and 4X their profits without sacrificing their lives to their business.
Contact: [email protected]
