The secret can be summed up in just four words: Join a Mastermind Group!

What is a Mastermind Group?

Napoleon Hill is often credited with being the originator of Mastermind Groups, but the truth is Mastermind Groups have been around much longer.

Hill had a straightforward definition:

The...

I was very honored to be interviewed by Tony Chapman at the recent Restaurants Canada Leadership Conference in Toronto.

Tony is a super dynamic speaker and host across mainstream media. His knapsack is filled with thirty years of experience, as an entrepreneur whose agencies developed award...

I have a friend who is a badass scientist (I mean a real badass).

What lights her up is when she is talking about her passion. If you listen to passionate people talk about what they love, it’s contagious and inspiring. Great conversations get that one pound piece of grey matter sitting on...

Let me share with you what I know for a fact from working with restaurants around the globe. Business problems are people problems no matter where you are in the world! On a recent trip to Bogota, Colombia where I was speaking at a conference called Expo La Barra, I had the great opportunity to...

We’re all looking for the things we should be doing but what about the things you need to stop doing that are truly hurting your business?

Sabotage is subversive. It’s under the radar. It can come from your unconscious mind.

Restaurant, nightclub and bar success and failure comes down...

Congratulations—Your bar or restaurant is doing so well that opportunities to expand the business are coming at you fast.

But before you get too far ahead of yourself and sign that new lease, there are several things to take into consideration.

Running one bar or restaurant can be a...

If you were dropped off in the middle of the woods without a map and compass, your chance of making it back to civilization are pretty slim (especially if you have never been out in the wilderness). Having an accurate map and a way to know if you are going the right direction (the compass) are...

You look at your menu over and over until you feel like your stare could burn a hole in it. Hey, it looks good. Maybe even great. You decide it’s ready to be rolled out and you decide to launch. Sales jump and you get excited. Then....they seem to level off. What happened?

A fresh menu...

Do you want a better restaurant? Of course you do.

You wouldn't be reading a blog post like this if you didn't. You can have a better restaurant today.

Actually, right now.

It starts with one simple decision. Just three powerful words: raise your standards.

While it sounds simple on the surface,...

There are some things you just never forget. Your first kiss, your first car, an amazing movie and horrible service. Great service can sometimes be an elusive creature, much like Bigfoot. Incredible service not only is comprised of the mechanical aspects like serving from the left and clearing...

This was from an interview I did with Ben Goldstein at Credibly Small Business. 

When business is slow, many restaurants turn to discounts and coupons in order to get more people through the door. However, discounting is rarely an effective strategy for developing regular customers, and can...