If you’re an owner who wants to make more profits and work less, then you’re in the right place.

I have a big fat warning for you, though: what you’re about to read won’t be easy.

The truth is that you have the ability to make more profits and work less.

It’s...

Rules, rules, and more rules. Do this. Don’t do that. Does it seem like you spend most of your day like a babysitter at work telling the team more of what not to do? Welcome to management by numbers.

You’ve probably seen that list of rules in your restaurant, and each one has a number...

What is going on with you? Seriously. Why haven’t you started taking action on those big goals for this year yet?

• Still, waiting for a couple of key elements to fall into place?
• The position of the moon not favorable for this grand venture?
• Do you need to hire that one person who will...

I have a friend who is a badass scientist (I mean a real badass).

What lights her up is when she is talking about her passion. If you listen to passionate people talk about what they love, it’s contagious and inspiring. Great conversations get that one pound piece of grey matter sitting on...

Step into the office and have a seat on the couch. Let’s talk about what is going on in your restaurant. Actually, let’s talk about what’s going on within your own mind.

The precipice of all business problems (at their foundation) are people problems. Those people problems are...

The relationship you have with your restaurant is like all the other relationships you’ve had in your life. They all have their ups and downs. When things are good, you are walking on sunshine. No clouds in the sky. The birds are singing and there is a rainbow in every direction.

When...

When your restaurant is running like a world championship team everything is amazing. All the training, all the hard work, all the time fine tuning your team and brand are paying off. You’re communicating, working together for a shared vision and mission. It’s a thing of pure beauty...

There are some things you just never forget. Your first kiss, your first car, an amazing movie and horrible service. Great service can sometimes be an elusive creature, much like Bigfoot. Incredible service not only is comprised of the mechanical aspects like serving from the left and clearing...

Want to be at the top of your game all of the time? Then you really need to learn to embrace change. Most people are averse to change. They like to keep things the way they are; they like to stay in their comfort zone. Remember this:

Restaurant Coach Tip: If you are operating from a comfort zone,...

“I am running out of fuel. I’m not going to make it.”, the pilot of a small single engine aircraft said over the radio.

My first duty station as a Pararescuemen was with the 67th ARRS (Aerospace Rescue & Recovery Service) in Woodbridge RAF in the United Kingdom. We routinely...

Anyone familiar with comic books knows that Superman’s weakness was kryptonite. Throughout history, mankind has faced great adversaries that test who we are. It’s when we face those demons and take the challenge to tackle them head on that we find our true strength.

This industry is...